Shipping to Germany

Hello, dear customers!

We are continuously expanding the list of countries to which we deliver our products! We have now added Germany! Please familiarize yourself with the shipping rules and address guidelines for this country. 

There are specific shipping requirements for orders delivered to home addresses in Germany as well as those sent to parcel lockers (Packstations) or collection points (Paketfiliale or Paketshop). It’s crucial for you to adhere to the guidelines below to ensure a successful delivery.

Requirements for home delivery 

For a successful home delivery, the following should be provided:

Recipient’s name (matching the name on the apartment building)

Street address and house number

Apartment number (if applicable)

Floor number (optional)

Zip code

Country

If the recipient doesn’t provide the listed information, the carrier might be unable to identify the recipient’s apartment. As a result, the shipment will be returned without any further delivery attempts by the carrier.

Note: PO box addresses can’t be used for orders to Germany.

Requirements for shipments delivered to a parcel locker or Packstation

For deliveries to Packstation (or Paketfiliale/Paketshop) addresses, all of the following criteria must be met:

The order recipient needs to activate their Deutsche Post/DHL account for both options (Packstation and Paketfiliale/Paketshop). Failure to do so may lead to the shipment being returned.

Once activated, you will receive a postal number, which must be entered in either the “First name” or “Last name” line of the address. Failing to comply with this requirement will result in the number not being recognized, leading to the return of the order. The correct address format for a delivery to a Packstation or Paketfiliale/Paketshop is as follows:

First name: Tom Anderson

Last name: 1234567890 (postal number)

Address 1: Packstation 104

Zip code: 46282

City: Dorsten

Country: Germany

We wish you happy shopping!